Frequently asked questions about international transfers and account blocking

• What documents are required to transfer funds within the EU?

  Passport, TIN, documents on the origin of funds, purpose of the transfer

• Can I transfer funds from cryptocurrency?

  No, it is not necessary to open an account with a traditional bank.
  However, to make an exchange through us, you need to have an account with a financial institution (payment institution) that accepts and sends funds within the EU.

• Can a transfer be blocked in a European bank?

  Yes, we provide support and advise clients on the correct execution of documents confirming the origin of funds.
  
  If necessary, we can:
  
  – Help to understand which documents are suitable in your case
  
  – Provide recommendations on wording for submission to a bank or payment system
  
  – If necessary, communicate with the financial institution on behalf of the client
  
  Please note: situations are individual, so we act carefully and taking into account the requirements of a specific bank or payment institution.

• Can I transfer funds from cryptocurrency?

  Yes, this is the main service we provide.
  
  The client sends us cryptocurrency (e.g. USDT) on invoice. After receiving the funds, we immediately exchange them according to the previously agreed terms.
  
  Fiat funds (e.g. euros) are transferred to the client’s account, which we help open in advance.
  
  All transactions are accompanied by a contract and are carried out in compliance with the rules.

• Can my transfer be blocked at a European bank?

  Yes, if the transfer looks suspicious and without proper documents. We help you avoid blocking - we prepare documents, accompany you at every stage, and cooperate with banks that are loyal to such operations.

• What does the commission depend on?

  The commission depends on the format of the transaction, the source of funds, the volume of the transaction and the jurisdiction of the client. The commission is on average from 2% to 5%.
  
  The commission is always calculated individually after analyzing the specific request. Contact us for an exact calculation.